Designit - Senior Service Designer at Designit

The Opportunity

We are looking for an ambitious and creative Senior Service Designer to create high impact strategic design solutions.

Based in London, you’ll join our team of researchers, strategists and designers within service, product, brand, digital, interaction and user experience design. You’ll work in an international and playful environment alongside some of Europe’s most creative brains. At Designit, we work with big, innovative brands and are driven by an unparalleled passion for changing the world through exceptional design and problem solving.

You will

Create real business transformation for our clients and redefine their offerings
Turn insights and identified opportunities spaces into differentiating service experiences
Work with service design across industries
Stay updated on the latest developments/trends/thinking within your field and share your knowledge and thoughts with both colleagues and clients
Define the future customer journey across channels and touch points for some of the world’s leading international brands
Present to clients, and facilitate and develop workshops and co-creation sessions
Participate in sales activities (quotes, presentations etc.) and scope, plan and lead service design projects

You are

A master graduate in business, design, research or other relevant educational backgrounds
A skilled professional with 5+ years experience working with service design – preferably from the consultancy side
A person who thinks beyond categories and dreams of service experiences across products and platforms
An outgoing, results-oriented and a motivated team player
Eager to work in a strategic design firm and wish to make a difference
A strong facilitator and presenter and an excellent communicator in English

We offer you

A job in Europe’s largest strategic design firm with 420+ employees worldwide
An inspiring, informal and collaborative workplace
A lot of responsibility and the chance to shape your own career
The chance to work with some of the biggest and most innovative brands in the world
A wide range of client sectors and project scopes
An amazing team of colleagues with a wide range of capabilities


London, United Kingdom

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