Whirlpool Corporation - Senior User Experience Designer at Whirlpool Corporation

The Opportunity

About Whirlpool CorporationWhirlpool Corporation (NYSE: WHR) is the number one major appliance manufacturer in the world, with approximately $21 billion in annual sales, 97,000 employees and 70 manufacturing and technology research centers in 2015. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit and other major brand names in nearly every country throughout the world.  We earn the trust of consumers around the globe by focusing on what matter most.  Because of our leadership practices, development opportunities, business performance, strong reputation and a commitment to the communities where we live and work, Whirlpool Corporation has received many awards including  - Fortune Magazine's Top Companies for Leaders, one of the world's Most Admired Companies, Fast Company's Top 50 Most Innovative Companies and we've had a perfect score on the Human Rights Campaign Corporate Equality Index for over 11 years in a row.This position is located at our global headquarters in Saint Joseph and Benton Harbor, Michigan - a breathtaking vacation community on 40 miles of Lake Michigan beachfront, where swimming, sailing, kayaking, waterskiing, boating, and beach volleyball are abundant. The company is host to a variety of employee resource groups, including a Young Professionals Network – a group of more than 700 local members who are active in corporate social responsibility commitments like Habitat for Humanity, Cook for the Cure, United Way, Boys and Girls Club, and other social activities.  A quick 90-minute drive from Chicago, Southwest Michigan is also home to a new Jack Nicklaus signature golf course called Harbor Shores, 17 other public golf courses, nearly 20 wineries, two art districts, many seasonal festivals, outdoor concerts and events all year long.  Join us in making the most of moments that matter.  Additional information about our company can be found athttp://www.whirlpoolcorp.com. Follow us on LinkedIn or join the conversation @whirlpoolcorp on Twitter.Currently, we are seeking qualified candidates for a Senior User Experience Designer opening to join our Global Consumer Design organization.

Day to Day

As a User Experience Designer, you will be responsible for ensuring the next generation of home appliances are useful, usable and desirable.  You will be a key contributor that guides products during the development cycle.  Throughout this cycle, your daily activities evolve from understanding our consumers’ needs, developing design solutions to evaluating and refining the results.  The diversity of working on several projects and brands simultaneously provides a unique experience every day.  You will have the chance to work with other talented designers in an that environment fosters a culture of curiosity, creativity,  craftsmanship, innovative problem-solving, and cross-disciplinary collaboration.

What You Will Do

• Drive and plan user-centered design activities  as part of a global team within the product development processes.
• Create innovative user interaction designs for Whirlpool home appliance products and services that stand out in the marketplace.
• Understand our consumers’ needs, behaviors and abilities and be an advocate for them throughout product development.
• Develop, conduct, and analyze usability studies; providing input and actionable recommendations to strategic partners.
• Collaborate with other human factors, interaction design, and usability specialists in nurturing a world-class organization.
• Collaborate with strategic partners to define roadmaps for user experience design and technology application.
• Model Whirlpool core values of respect, integrity, diversity, and teamwork.

What You Need to Succeed

• Graduate degree in Interaction Design, Human Factors, Psychology, or a related discipline preferred.
• Strong portfolio of applying user-centered design practices in product design with 4+ years of experience.
• Demonstrated leadership experience; successfully planning and executing projects in accordance with a phases and gates development process.
• Skill in understanding and synthesizing user needs through methods like: contextual inquiry, persona development or participatory design.
• Skill in evaluating products using: heuristic reviews, formative and summative usability studies.
• Skill in developing industry-leading interaction designs.  Experience creating low-fidelity software prototypes using popular software tools is a plus.
• Skill in applying ergonomic and anthropometric data to drive product improvements.
• Excellent communication, presentation, and negotiation skills.

Endless Opportunities

Whirlpool has big plans for the future, just like you. We understand that it takes preparation and hard work to get there. So, we offer challenging purpose, ownership of your role, great teams, and tools to build your capability. In our performance-based setting, you can take your career in exciting new directions - and as far as you want to go.


Michigan, United States

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